Westfield Pharmacy
9 ELM TREE AVE,WESTFIELD, RADSTOCK, BATH, BA3 3SXContact details and opening times
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Reviews
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Review titled Ignored Whilst Staff Chatted
Rated 1 star out of 5
by Anonymous - Posted on 12 February 2025
I went in to pick up my prescription and they didn't seem at all bothered. I waited for over half an hour before it was printed off and was being dispensed. However, the pharmacist was more interested in talking about his internship in hospital, rather than dispensing my medication. My husband was sitting in the car, far from well, so I had to draw their attention to the fact that I needed to get back to him, so I have no idea how much longer I would've been stuck there. Turns out he had norovirus! Being ignored seems part and parcel of the treatment of customers.
Visited June 2024
Review titled Westfield Pharmacy
Replied on 18 February 2025
Thank you for taking the time to provide us with feedback on your experience within our Westfield Branch. We always strive for excellent customer service, confidentiality, and professionalism, and we are sorry that on this occasion we haven’t provided that. Please be assured we take all customer feedback seriously and request you contact our team directly at customercare@avicennapharmacy.org if you would like to discuss this further. Avicenna Customer Care