West St Leonards Pharmacy
7 BEXHILL ROAD, ST.LEONARDS-ON-SEA, EAST SUSSEX, TN38 0AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant community pharmacy
Rated 5 stars out of 5
by Nikki Spenceley - Posted on 03 March 2025
This is a brilliant pharmacy. The Pharmacist knows her stuff and will go above and beyond to satisfy your prescription needs. She also has her finger on the pulse of what’s happening in the sector and will often order in large stocks of drugs that might be hard to get hold of in the future thus minimising inconvenience to the customer. She is friendly, polite and helpful despite being really busy trying to keep all her customers happy. I am always greeted by my first name and she is familiar with both mine and my partners repeat prescriptions always explaining if she’s had to change the brand or quantities. If something isn’t available she will ring around other chemists in town to see if they have a missing item. All in all I am delighted with the service provided at West st. Leonard’s pharmacy.
Visited February 2025
West St Leonards Pharmacy has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Karen - Posted on 01 December 2024
I ordered my repeat prescriptions via the NHS app and was able to collect them a couple of days later. I was immediately recognised and addressed using my first name, avoiding the need to announce myself (although my identity was nevertheless confirmed using my address) which makes the service much more personal. A very smooth service with no need for a perfunctory wait as can happen with some other, larger pharmacies.
Visited November 2024
West St Leonards Pharmacy has not yet replied.
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Review titled Great pharmacy
Rated 5 stars out of 5
by Julie - Posted on 12 October 2024
I popped into this pharmacy today ,a very pleasant reception and the pharmacist saw me and helped me with a rash that turned out to be shingles . I found the pharmacist very professional and pleasant and would recommend going there to others . I send my thanks and appreciation for the care given very professional .
Visited October 2024
West St Leonards Pharmacy has not yet replied.
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Review titled Always difficulty with getting repeat prescription
Rated 2 stars out of 5
by Anonymous - Posted on 03 November 2023
I’ve previously found this pharmacy helpful, however over the past year I’ve never been able to collect my repeat prescription on time, therefore going without my medication. They told me once I’d be fine without my meds for 10 days !!! This causes me considerable anxiety. It’s a busy place & probably understaffed, however they were instrumental in having another dispensary closed locally……. I questioned why this is happening repeatedly to my prescription & was finally advised to action requesting my own repeat prescription by using the NHS app. Previously I’ve always been told by this pharmacist that the issue was with my doctors surgery……… however having made additional enquiries myself I’ve found this not to be true. I’ve heard others waiting here expressing concerns too about these difficulties…….. I’d hoped things would improve…… but no. I’m now sadly going to choose to collect my medication elsewhere as I honestly can’t cope with this level of confrontation every 2 months. I believe my review is more than reasonable & I hope it helps both this business & their customers
Visited October 2023
West St Leonards Pharmacy has not yet replied.
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Review titled Going the extract mile.
Rated 5 stars out of 5
by Cliff Marchant - Posted on 09 June 2023
I have used this pharmacy for more years that I care to remember and have always found the pharmacist and the team to be kind, caring and very professional. I used to collect medication from the pharmacy but in recent years, due to health issues, I now have my wife's and my medication delivered, a service I have always found excellent provided by a kind and friendly person who always greets you with a smile when you answer the door. An instant of this was recently when my daughter, on my behalf, contracted my GP because I was not feeling that great. The GP issued a prescription and sent it electronically to the pharmacy, where it was processed, and delivered to my door, along with other, already requested, medication. The whole process, from start to finish, being completed in around 2 hours. For this I would like to say a massive thank you to the pharmacist and the team for providing such an excellent service and for going the extra mile and pulling out all the stops. Give yourselves a pat on the back.
Visited June 2023
West St Leonards Pharmacy has not yet replied.