Reviews

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1. Review titled Long waiting times for precriptions and don't answer phone

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 21 July 2023

   Customers of this pharmacy, like myself, are experiencing very long waiting times (7 to 10 days) for repeat prescriptions of common drugs. Also the staff don't answer the phone because they are understaffed and too busy. This has been going on for a long time. The local surgery GPs and nurses are aware of the problems and also consider it unacceptable..

   Visited July 2023

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   Review titled WELL

   Replied on 28 July 2023

   Hello, Thank you for your feedback; please accept my apologies that your experience had fallen below the high standards you should be able to expect when you visit a Well Pharmacy. The Regional and Area Operations Managers responsible for this pharmacy were informed so that they could address your experience with the pharmacy team. Thank you once again for taking the time to share your feedback. Kind regards, Well Customer Operations Team

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