WELL
WILMSLOW HEALTH CENTRE, CHAPEL LANE, WILMSLOW, CHESHIRE, SK9 5HXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic Customer Care
Rated 5 stars out of 5
by Christine Blankley - Posted on 17 May 2025
I visited the Pharmacy for advise and The Pharmacist and staff could not have been more helpful in fact they were amazing. They took time listening to me and asking questions. I felt so much better after visiting them and their advise has definitely worked. I highly recommend them and the service they offer. It is so reassuring knowing that they are there.
Visited May 2025
Review titled WELL
Replied on 30 May 2025
Hello, Thank you for taking the time to share your positive review regarding one of our well pharmacy stores. We are glad to hear you are happy with the service The branch area manager and regional manager have visibility of these reviews and will be able to congratulate the pharmacy team. Thank you once again for sharing your review with us. Have a lovely day. Kind Regards, Well Customer Operations Team
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Review titled Appalling customer service
Rated 1 star out of 5
by Sam Z - Posted on 15 April 2024
The Manager's way of addressing my distress /helping a customer was shrugging shoulders. I did not find this helpful as I am left lumbered with a prescription fine that you helped mitigate. Thank you so much for adding financial burden to my stretched budget. Bsed on this last experience, I would not recommend this pharmacy.
Visited April 2024
Review titled WELL
Replied on 26 April 2024
Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. If you do need to get in touch then please email hello@well.co.uk with the pharmacy name and address in the subject bar. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team