Reviews

Displaying 1 to 1 of 1

1. Review titled Appalling customer service

   ★

   Rated 1 star out of 5

   by Sam Z - Posted on 15 April 2024

   The Manager's way of addressing my distress /helping a customer was shrugging shoulders. I did not find this helpful as I am left lumbered with a prescription fine that you helped mitigate. Thank you so much for adding financial burden to my stretched budget. Bsed on this last experience, I would not recommend this pharmacy.

   Visited April 2024

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   Review titled WELL

   Replied on 26 April 2024

   Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. If you do need to get in touch then please email hello@well.co.uk with the pharmacy name and address in the subject bar. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team

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