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WELL - Ratings and reviews

Reviews

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  1. Review titled Never answers the phone

    Rated 1 star out of 5

    by Anonymous - Posted on 28 April 2023

    I've been trying for over an hour (this isn't the first time), dialling over and over again. It just rings and rings. Nobody ever answers

    Visited April 2023

    Report as unsuitable

    Review titled WELL

    Replied on 04 May 2023

    Hello, Thank you for your feedback; please accept my apologies that your experience has fallen below the high standards you should be able to expect when you visit a Well pharmacy. The Regional and Area Operations Managers responsible for this pharmacy have been informed so that they can address your experience with the pharmacy team. Please accept my apologies again and thank you for taking the time to share your concerns. If you wish to discuss this further, please contact us by emailing hello@well.co.uk. Kind regards, Well Customer Operations Team

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