WELL
40 MARKET STREET, HOYLAKE, WIRRAL, CH47 2AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible pharmacy and service
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2024
Rude member of staff. Was very difficult with me about using Pharmacy First service then once they realised I did qualify, it took 40+ minutes to process the prescription when I was the only member of the public in the store.
Visited April 2024
Review titled WELL
Replied on 26 April 2024
Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. If you do need to get in touch then please email hello@well.co.uk with the pharmacy name and address in the subject bar. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team