WELL
MARKET PLACE, 1 UNION STREET, WEDNESBURY, WEST MIDLANDS, WS10 7HDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled terrible service
Rated 1 star out of 5
by Anonymous - Posted on 22 September 2023
Will not answer phone to discuss important medication not arriving over 300 calls made in one afternoon and not answered. Not delivering medication in a timely way, important medication missing. Service as deteriorated drastically over past 6 months for both my husband and I as well as other family members. 0 out of 10 if a points system needed
Visited September 2023
Review titled WELL
Replied on 06 October 2023
Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team