WELL
32 RUSSELL STREET, ECCLES, MANCHESTER, M30 0NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dreadful Service
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2025
Absolutely dreadful customer service, always a long wait to be served with staff often just ignoring customers that are stood waiting. Was left to wait today for over 20 minutes only to be told they had forgotten about me and laughing about it. Just rude and unhelpful, would not recommend!
Visited April 2025
Review titled WELL
Replied on 30 May 2025
Hello, Thank you for taking the time to share your review regarding one of our well pharmacy stores. We are very sorry to hear your experience. We would like to assure you that the branch area manager and regional manager have visibility of these reviews and will have addressed any issues directly with the pharmacy team. If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address the subject bar. Thank you once again for sharing your review with us, we apologise for any inconvenience caused. Kind Regards, Well Customer Operations Team