WELL
ST ANDREWS MEDICAL CENTRE, ST ANDREWS LANE, SPENNYMOOR, COUNTY DURHAM, DL16 6QAContact details and opening times
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Reviews
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Review titled Delivery time is a joke.
Rated 1 star out of 5
by Anonymous - Posted on 19 July 2023
Waiting 9 working days excluding the weekends to have my medication delivered!! This is unacceptable. Also maybe the delivery driver could stop sounding like they're going to smash the front door in if you don't answer within 20 seconds. Do they not realise some of us have medication delivered for a reason, we may not be able to run about the place.
Visited July 2023
Review titled WELL
Replied on 20 July 2023
Hello, Thank you for your feedback; please accept my apologies that your experience has fallen below the high standards you should be able to expect when you visit a Well pharmacy. The Regional and Area Operations Managers responsible for this pharmacy have been informed so that they can address your experience with the pharmacy team. Please accept my apologies again and thank you for taking the time to share your concerns. If you wish to discuss this further, please contact us by emailing hello@well.co.uk. Kind regards, Well Customer Operations Team