WELL
20 HATCH LANE, CHINGFORD, LONDON, E4 6LQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled They never answer the telephone
Rated 2 stars out of 5
by Anonymous - Posted on 05 December 2024
I live 100 miles away and have to manage medication ordering for my elderly mother. I have tried to call them with issues about prescriptions but they never answer the phone. This is most unhelpful
Visited December 2024
Review titled WELL
Replied on 23 December 2024
Hello, Thank you for taking the time to share your review regarding one of our well pharmacy stores. We are very sorry to hear your experience. We would like to assure you that the branch area manager and regional manager have visibility of these reviews and will have addressed any issues directly with the pharmacy team. If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address the subject bar. Thank you once again for sharing your review with us, we apologise for any inconvenience caused. Kind Regards, Well Customer Operations Team