WELL - Ratings and reviews
Reviews
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Review titled poor service at times
Rated 3 stars out of 5
by Anonymous - Posted on 23 December 2022
went to pick up my regular repeat prescription, this a 2 monthly renewal. it hadn't been done because, when I picked up my last prescription in October, my renewal was not processed . i now have to wait until after Christmas to collect in. This pharmacy used to be appalling, disorganised, complete chaos. after many complaints, it improved greatly, I hope it is going back to how it was previously. a lot of dissatisfied customers in the shop today. they really need to pick their game up.
Visited December 2022
Review titled WELL
Replied on 17 March 2023
Hello, Thank you for your feedback; please accept my apologies that your experience had fallen below the high standards you should be able to expect when you visit a Well Pharmacy. The Regional and Area Operations Managers responsible for this pharmacy were informed so that they could address your experience with the pharmacy team. Thank you once again for taking the time to share your feedback. Kind regards, Well Customer Operations Team