WELL
58 GRENO CRESCENT, GRENOSIDE, SHEFFIELD, S35 8NXContact details and opening times
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Kirsty - Posted on 23 October 2023
Booked an appointment for a flu jab here over two weeks ago. Not my closest or usual pharmacy but using the voucher scheme and the nearest to me (still two miles away) booked at half term as I work in a school. Attended appointment but was told they didn’t have any vaccines available, said I might want to call back in later in the week which isn’t an option for me. I asked why I hadn’t been contacted they didn’t have an answer- poor.
Visited October 2023
Review titled WELL
Replied on 10 November 2023
Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team