WELL
UNIT 1 MOORLAND SERV STN, BURSLEM, STOKE-ON-TRENT, ST6 1JPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Chemist closed
Rated 1 star out of 5
by Joanne turner - Posted on 24 April 2024
I have just been to the chemist to get my prescription and get some advice for treatment, they are in darkness with no electricity, I said when are you open again she shrugged her shoulders and said I don't no , I said so how do I get my prescription again miss shruggy shrugged her shoulders and said I don't no , is it possible to get some info other than I don't no .
Visited April 2024
Review titled WELL
Replied on 26 April 2024
Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. If you do need to get in touch then please email hello@well.co.uk with the pharmacy name and address in the subject bar. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team