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VISION PHARMACY

51-53 NARBOROUGH ROAD, LEICESTER, LEICESTERSHIRE, LE3 0LE

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Very Disappointing

    Rated 1 star out of 5

    by Anonymous - Posted on 22 March 2025

    This pharmacy has left me without very vital medicines on many many occasions over the years. They have no problem in holding all of my painkillers (including morphine etc) for over 2 weeks at a time without any communication. A day without my prescription meds is excruciatingly painful to say the least but a week or more is truly devastating. And this happens regularl. When I manage to get someone to actually inform me when I will be getting my late delivery or why I haven't had it yet they always say it won't happen again but just a few weeks later and it has indeed happen again. I received stexerol D3 tablets through my letterbox but none of the anti inflammatory or heavy painkillers. Of course my constant phone calls go unanswered and eventually go to a voiced message telling me that their voice mail inbox is full please try again later. It looks like I have absolutely no painkillers of any nature until monday at least (I am house bound disabled and there are no deliveries at weekends plus nobody is taking my calls for service). Absolutely shocking way to treat patients. If they were me and they had to go a day or weeks without these meds they would have a much better attitude towards their customers. This is wrong on every level. I will be following this review to see if it actually stays up like it should. Vision Pharmacy Narborough Rd you need to do better.

    Visited March 2025

    Report as unsuitable

    VISION PHARMACY has not yet replied.


  2. Review titled Awful pharmacy

    Rated 1 star out of 5

    by Anonymous - Posted on 12 August 2024

    My purchased medication was delivered to the wrong address. I didn't receive it. The delivery company requirment was to inform the sender ( vision pharmacy) to deal with it, which i did. Unfortunely, despite contacting vision pharmacy twice they totally ignored my email, they replied to my first email and then ignored me totally. Now I have to purchase the medication from another pharmacy

    Visited August 2024

    Report as unsuitable

    VISION PHARMACY has not yet replied.