Vincent Smith Pharmacy
200 MONTON ROAD, MONTON, ECCLES, MANCHESTER, M30 9LJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad Service
Rated 1 star out of 5
by Anonymous - Posted on 21 December 2022
I am a Carer for various Patients who require medication. As a Care Nurse i collect medication for patient's as well as many other vital care duties. Out of 12 times i have collected medication just for one patient the prescription was short 7 times. The response as always from staff is "it may be in later or tomorrow" I ask can they call me or my office to let me know it is able to be collected. The staff say " No we don't call Carers or nurses or Nhs Nurses" every time i mention im a Care Nurse and cant leave my patients just to keep popping in to the chemist. they just shrug their shoulders like I'm a piece of rubbish and nothing important. I mentioned that i cant phone as i will be a the Christie hospital all day and cant use my phone as i am not allowed to leave my patient to make random phone calls to the chemist. Again "they just shrugged their shoulders" and said its company policy they dont phone Carers, nurses, doctors or nhs. Every one has to phone the chemist. I tried phoning them several times, guess what, they didn't answer the phone. Vincent Smith Pharmacy have no respect for anyone but themselves. Not even patients who are are having Cancer treatment. The sooner Vincent Smith Pharmacy get shut down or put in special measures and new management put in place the better. This pharmacy is a joke thinking the whole world revolves around them. They are the weakest link in a chain of NHS Healthcare system. My Fellow Nurses all have issues with this Pharmacy and their attitude. They always say "they too busy" Really, then employ more staff or take on volunteers, its not rocket science.
Visited December 2022
Vincent Smith Pharmacy has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 27 September 2022
Medication was ordered but for 4 days it was not in. We were told it was in stock at the suppliers - day after day. They just blamed the suppliers. We had to get a new prescription issued by the GP - not an easy task - and get it from a different pharmacy. The other pharmacy were able to get it the same day. We will be switching pharmacists, which is annoying as it is attached to the doctor's surgery.
Visited September 2022
Vincent Smith Pharmacy has not yet replied.
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Review titled Exemplary practice
Rated 5 stars out of 5
by Dorrian/Conneely - Posted on 24 July 2022
Transferred to this practice in April 22 as was unable to get blister packs for my 81 year old father at any other chemist in the area. The service has been amazing, very organised and deliveries are always on time like clockwork. A great big thank you to all the staff at 200 Monton Road, you are truly appreciated and have made a real difference to my dad’s quality of life.
Visited July 2022
Vincent Smith Pharmacy has not yet replied.