Touchwood Pharmacy
83 Lichfield Road, Walsall Wood, Walsall, WS9 9NPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Horrendous
Rated 1 star out of 5
by Anonymous - Posted on 02 May 2025
I was waiting to speak to receptionist over 20 mins. I’ve currently been waiting for the prescription for over 30 minutes. The que is out the door and staff seem to have no sense of urgency to serve anybody. No body answering the phone which is on constant call. Staff also freely saying patient names and addresses with no attempt to protect any GDPR regulations. I absolutely will be changing pharmacies after this awful experience. Do not recommend.
Visited May 2025
Touchwood Pharmacy has not yet replied.
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Review titled Poor service.
Rated 1 star out of 5
by Anonymous - Posted on 13 January 2025
Despite the amount of workers present throughout the day not a single one can be bothered to pick up the phone. With no queue service for calls you can spend upwards of half an hour constantly trying to call to get through between other callers and even if you do odds are they won’t pick up and you have to try again.
Visited January 2025
Touchwood Pharmacy has not yet replied.