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Tividale Pharmacy - Ratings and reviews

Reviews

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  1. Review titled Appalling attitude!

    Rated 1 star out of 5

    by Sam Warby - Posted on 21 December 2022

    I put my prescription 5th dec. Iv been back on 3 separate occasions but they keep telling me to come back. Today 21st Dec they have told me they can't get my prescription and that I need to ring around pharmacies to get it myself. My medication Can Not just be stopped.. its a huge combination of mental health medication.. I was in tears and said I haven't got enough to last over Christmas to which the reply was "not my problem!!!" I'm sure that the pharmacist will know the seriousness off my condition. The implications of just stopping said medications. I don't drive and I'm at work everyday until Xmas so will really struggle to find someone to supply it. Their attitude was horrendous! I'm struggling as it is and now am facing being un medicated over the Christmas period. They showed no empathy do they not understand how serious mental health conditions can be or that a mental health patient Might need a little more help or reassurance . This world can be terrifying when you are in crisis. But "its not their problem" how would they feel if it was one of their family members. You can't teach empathy but perhaps you should train them in understanding mental health issues and patients better!

    Visited December 2022

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