Thurston Pharmacy - Ratings and reviews
Reviews
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Review titled Refused to vaccinate
Rated 2 stars out of 5
by Izabela - Posted on 22 November 2023
I came today with my elderly and frail mum to have her Covid vaccination. I booked in advance for a certain day and certain time. When we arrived, we were told that they will not vaccinate her because they would have to open a new vial of vaccines and, as they close at 1pm on Wednesdays, the rest would have to be wasted. Whilst I understand the reasoning, I don't understand why it wasn't possible to calculate that my mum will be declined whilst they booked each person for a certain time so they knew the number of people to be vaccinated on that day.
Visited November 2023
Thurston Pharmacy has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 28 April 2023
On duty pharmacist was extremely helpful, understanding and professional. Understood my problem and suggested sensible course of action to resolve it.
Visited April 2023
Thurston Pharmacy has not yet replied.
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Review titled Terrible Service
Rated 1 star out of 5
by Mr. Grant - Posted on 24 January 2023
The staff are useless and unprofessional. More than once they've held a prescription for days without preparing it, failed to order medication they didn't have in stock and failed to put a prescription back into the national system so we can access it at another pharmacy. My 2 year old is left without their prescription due to the lack of concern and/or incompetence.
Visited January 2023
Thurston Pharmacy has not yet replied.