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THOMPSONS PHARMACY

1A RIDING LANE, HILDENBOROUGH, TONBRIDGE, KENT, TN11 9HX

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  1. Review titled Completely different pharmacy these days

    Rated 1 star out of 5

    by Anonymous - Posted on 29 May 2023

    Sadly I have to agree with the previous review. I have gone out of my way to use this pharmacy to support a local business. They were only able to partially fulfil one of my prescriptions, having only one pack of the three I needed in stock and I was told to come back in 2 days to pick up the rest on an iou. Went back 3 or 4 times to be told they didn't have it and didn't know when they would get it and I should get a new prescription for a different brand for which I would have to pay another charge. Staff didn't seem to understand why I had a problem with that. I would have taken the prescription elsewhere had I known upfront they couldn't fulfill it. On a second occasion the prescription was sent through at 12 and at 5pm it was still not ready and was told to come back the next day. It was one box of tablets. Everyone that came in while I was there was being told the same thing, some of them elderly. In future I'll use one of the bigger pharmacies in town.

    Visited May 2023

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