TESCO INSTORE PHARMACY
CLOUGH STREET, HANLEY, STOKE ON TRENT, STAFFORDSHIRE, ST1 4LSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Miss Conduct
by Anonymous - Posted on 07 May 2025
I request some dignity ti the sude of the cohnter for privacy, i politely asked for Cannesten cream, for thrush. The woman said "you have to go to your GP as you might have an STD" i was shocked and said "it is not, I have not have sex in 2 years and I know this is thrush" She said loudly "you need to get checked out by your GP". I was appalled as it takes days to get through on a call to my GP by then the thrush will have spread internally. Walking away crying i felt i had been mistreated. Another Chemust told me that is abusive and she had no right to judge a customer or make her wait for a GP, increasing the issue. That woman had zero customer service skills and no time to care at all. Unnecessary handling, unprofessional diagnosis, and incorrect information.
Visited May 2025
TESCO INSTORE PHARMACY has not yet replied.
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Review titled Rude member of staff
Rated 3 stars out of 5
by Norman Booth - Posted on 15 February 2024
My daughter went to collect my repeat prescriptionat Tesco pharmacy Hanley,clough street,a lady in the pharmacy my daughter had not seen before was most rude & would not listen to what my daughter was trying to explain,this lady has a bad attitude & now because of her attitude i do not know if I will get my repeat prescription next month,this is very worrying because I rely on my prescription being ready each month.
Visited February 2024
TESCO INSTORE PHARMACY has not yet replied.