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TESCO IN-STORE PHARMACY

TESCO SUPERSTORE, YARROW ROAD, FULBOURN, CAMBRIDGE, CB1 9BF

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  1. Review titled Hostile & Abhorrent Service

    Rated 1 star out of 5

    by Anonymous - Posted on 08 April 2025

    Hostile & Abhorrent Service On April 8, 2025, my husband and I, experienced unacceptable and biased service at the Tesco pharmacy in Fulborn. Despite staff noticing our presence, we were left waiting at the counter for a somewhat extended period, a recurring issue with the same attendant. When finally approached, the attendant's demeanour was aggressive and intimidating. While we understand perfectly well, the need for pharmacy staff to ask pertinent questions, it was not the content of her inquiries that was problematic, but rather the incredibly disrespectful manner, intonation, and attitude with which she conducted herself. My husband's polite request to purchase cough medicine, triggered an officious and disrespectful response. The attendant's manner and attitude were utterly unacceptable, leaving us shocked and offended. This was the second such experience with this individual. For context at aged 73 and 64 respectively, non-smokers, non-drinkers, and never having taken any drugs, apart from any prescribed, we do not deserve such discriminatory offensive treatment. We will never shop at this pharmacy again and hope Tesco addresses this situation to prevent future occurrences.

    Visited April 2025

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