TESCO IN-STORE PHARMACY
TESCO SUPERSTORE, BLUE BOAR LANE, SPROWSTON, NORWICH, NORFOLK, NR7 8ABContact details and opening times
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Reviews
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Review titled Poor service commonsense
Rated 2 stars out of 5
by Donna - Posted on 03 March 2025
Last Friday went to collect medication for husband ours were sent at the same time, i was told mine was not ready as I was missing my libra 2+ as I still need to take all my medications I asked if they would get ready what they had of my medicines and I would try to come in on Monday to see if the libre+ was there as I was told it had been ordered. Monday I was told it’s not arrived you will have to wait a week, I asked if they knew what date it should arrive and they were clueless, all the staff were polite however i was informed I should contact pharmacies to see if they had one, do they not realise there is more to it than that. I am having to go here call there contact my surgery for a stand alone libre sensor prescription do this and that because stock as far as I can tell is not being managed
Visited February 2025
TESCO IN-STORE PHARMACY has not yet replied.
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Review titled Such poor service
by Anonymous - Posted on 19 January 2025
I went to Tesco Pharmacy today as I have had a chronic sore throat for a few weeks now. Not wanting to go to the dr’s and take up an appointment when they are so overstretched I asked the lady at the counter if I could see the pharmacist. I was presented with hostility “have you tried other actions first like over the counter medicine.” I politely replied that I had and I didn’t want to waste anyone’s time but I was now worried about my throat. She said I could wait outside the examination door. After some time I went to see if they had forgotten me, the same lady came forwards and said “the pharmacist is wanting to get rid of the que first before seeing you.” I pointed out that the queue was continuously being added to by people joining so this could be a long time. She replied “Well there is criteria before she examines you, she will discuss when she sees you.” I replied that I was again sorry to waste anyone’s time but the poster on the wall in her pharmacy says please come and see us first before the dr’s for any of these conditions:- no.1 a sore throat. I again replied I was worried. She said I would have to wait. I have never felt so neglected and such an inconvenience, surely they should be supporting to help dr’s and the pressure on the NHS? She had no idea how ill I was or if I needed medication etc. I left in tears to go to Roundwell Medical Practice where I was seen and prescribed medication. Such sad treatment over someone who was just trying to do the right thing and felt unwell.
Visited January 2025
TESCO IN-STORE PHARMACY has not yet replied.