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Tesco In-Store Pharmacy

SERPENTINE GREEN, HAMPTON HARGATE, PETERBOROUGH, PE7 8BD

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Not going there again

    Rated 1 star out of 5

    by Anonymous - Posted on 20 December 2024

    Today I went to Tesco's pharmacy to buy medicine which doesn't require a prescription for my 2yr old and the lady with dark hair approached me, I asked her does she has medicine for two Yr old, she grabbed a medication and told me that it's a tablets, I said it's perfectly fine, then out of the sudden she told me I got to go to the doctors as she can't sell me anything for my child which was surprising.. So I went to other pharmacy which is next to tescos and I asked for same thing for my child, they gave me medicine straight away advised me how to use it and if doesn't work I should see the doctor.. Is this some kind of discrimination or what? I mean this is not the first time I see this lady being grumpy and not willing to help at all but I always thought is just a personality, but this was enough for me not to come back there ever again.. I thought pharmacist are there to advice and help..

    Visited December 2024

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  2. Review titled Unhelpful staff member

    Rated 2 stars out of 5

    by Cagsbradford - Posted on 26 September 2024

    I visited today. The male pharmacist was dealing with a customer so I stood patiently. A female staff member who was at the printer further back in the rear shouted ‘can I help?’ I said ‘I’m happy to wait if you’re busy’ she said ‘no… how can I help?’ I told her I wasn’t happy to shout across the store. She rolled her eyes and came over. I explained I am eligible for free lateral flow Covid tests and was advised on the NHS web site that Tesco Serpentine Pharmacy is designated. She just said ‘No we aren’t doing that’ I said they were listed as a participating pharmacy but she responded saying ‘some do but we are not doing that’ And that was that! After leaving I wondered if I should have asked if I could buy the tests but she hadn’t given me the opportunity to do so and I just left. I don’t understand how they can be listed on the NHS web site to offer this and just say no. I didn’t feel comfortable dealing with her so just left.

    Visited September 2024

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    Tesco In-Store Pharmacy has not yet replied.