Sturdee Avenue Pharmacy
46 STURDEE AVENUE, GILLINGHAM, KENT, ME7 2HNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great care , kind and caring - amazing staff
Rated 5 stars out of 5
by Maria kelly - Posted on 29 April 2025
Dear Team, Thank you all so much for your continued support and dedication. I truly appreciate how organised and professional you’ve been throughout this medication journey. Your willingness to go the extra mile, coupled with your kindness and considerate approach, has made a world of difference. A special thank you for the care and attention given to the ordering and preparation of my mum’s medication and dosette boxes. It’s reassuring to know that such an important aspect of her care has been handled so efficiently and thoughtfully. It’s clear she’s been in compassionate and capable hands. Thank you
Visited April 2025
Sturdee Avenue Pharmacy has not yet replied.
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Review titled Drop in to collect meds turned into a life saving experience
Rated 5 stars out of 5
by Rosemary Mepham - Posted on 25 February 2025
Collecting my meds from this friendly team, I was told that there was a recommendation for me to have my blood pressure checked. As with every experience I have had at Sturdee Pharmacy, I was dealt with in a friendly, relaxed manner, shown into a private consulting room. Prior to that day I had not been aware of any blood pressure issue. On that day the reading was 211! The pharmacist phoned my GP practice straightaway. Again I received caring attention and felt that I was given top priority, being told what was likely to happen. Indeed everything they told me would happen to follow up did follow through. I was told by my surgery to go to A&E and did not leave until 4.30 am after a number of meds were used to bring my blood pressure down. A week later the Sturdee pharmacist rang me to check how I was doing on my new meds. On my next visit to the pharmacy I was again spoken to by the owner and the friendly lady who had taken my blood pressure reading. She asked me about what had happened following their phone call to my GP Surgery, I am well aware that she will use this when she next deals with a member of the public who presents with high blood pressure. I could not have had better treatment and count myself very lucky to have Sturdee Avenue Pharmacy as my pharmacy, the place I go to for my vaccinations, medication and if I need health advice. I know I am in safe hands and will receive excellent care.
Visited February 2025
Sturdee Avenue Pharmacy has not yet replied.
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Review titled Extremely helpful
Rated 5 stars out of 5
by Sammie-Jo Murphy - Posted on 28 June 2024
I was travelling and forgot medication for my 2 year old daughter. I had a prescription from my pharmacy and the staff helped me out. Without this my daughter would have ended up in a&e. Each member of staff I spoke to was soo friendly and helpful. Would 1000% go back or recommend!
Visited June 2024
Sturdee Avenue Pharmacy has not yet replied.
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Review titled Awful advice
Rated 1 star out of 5
by Hayley Smith - Posted on 10 February 2024
Was advised that paracetamol does not bring down temperatures in children and ibuprofen can be safely given on an empty stomach, will not trust another this the pharmacist says
Visited February 2024
Review titled Sturdee Avenue Pharmacy
Replied on 20 February 2024
Dear Hayley, Thank you for bringing this to our attention, I apologise that your experience was not satisfactory. I would like to investigate this further and I would be grateful if you could send me your details in order to do so. My direct email is atika.tailor@nhs.net Kind Regards Atika Tailor, Superintendent Pharmacist
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Review titled Lovely, efficient pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
I had difficulties accessing my GP so came to Sturdee Ave Pharmacy for support, and I am pleased to say I was seen promptly and experienced kind, excellent and efficient service from the team. This is my pharmacy of choice!
Visited January 2024
Review titled Sturdee Avenue Pharmacy
Replied on 22 February 2024
Dear Patient, Thank you for your kind review, I will be sure to pass this on to the rest of the pharmacy team. Kind Regards Atika Tailor, Superintendent Pharmacist
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Review titled Great practice, with exceptional service.
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
This practice has gone over and beyond my needs, I loved the family friendly ambiance. My questions were answered with enthusiasm and experience. Can’t wait to visit again!
Visited January 2024
Review titled Sturdee Avenue Pharmacy
Replied on 22 February 2024
Dear Patient, Thank you for your kind review, I will be sure to pass this on to the rest of the pharmacy team. Kind Regards Atika Tailor, Superintendent Pharmacist
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Review titled Great service
Rated 5 stars out of 5
by Sian - Posted on 20 February 2024
Visited this pharmacy recently as I had a water infection and I couldn’t see my GP. I was very impressed with their friendly service. Was seen quickly and after a consultation with the pharmacist I left with antibiotics to treat my infection. The pharmacist was kind and knowledgeable and I received great service. Would definitely use this pharmacy again.
Visited November 2023
Review titled Sturdee Avenue Pharmacy
Replied on 22 February 2024
Dear Sian, Thank you for your kind review, I will be sure to pass this on to the rest of the pharmacy team. Kind Regards Atika Tailor, Superintendent Pharmacist
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Review titled Poor service after 111 referal
Rated 1 star out of 5
by David Denton - Posted on 24 June 2023
111 referred my wife as she required antibiotics after a reaction to insect bite. Even tho 111 advised my wife the pharmacy had a dedicated phone number to call to get a doctor to sign a prescription, the pharmacy would not do and would only want to sell her antihistamine which she was already taking. Reported to 111 after coming home in tears due to the pain and swelling.
Visited June 2023
Review titled Sturdee Avenue Pharmacy
Replied on 26 June 2023
Thank you for your review and I am sorry that your wife did not receive a positive experience. Unfortunately 111 are mistaken and we do not have a doctor on site to prescribe antibiotics, we are a pharmacy only. I have reported this back to 111 so they do not make the same mistake in the future. I would be happy to speak to you or your wife directly on this matter if you would prefer- 01634 851616. Kind Regards, Atika, Superintendent Pharmacist