STOURPORT (SMC) PHARMACY
STOURPORT MEDICAL CENTRE, DUNLEY ROAD, STOURPORT-ON-SEVERN, WORCESTERSHIRE, DY13 0AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A star excellent pharmacy
Rated 5 stars out of 5
by Lisa Price - Posted on 20 January 2024
I made a visit to the pharmacy when I was upset as there had been a mess up with my medication by Another.....pharmacy. Stourport pharmacy showed empathy and reassurance that there was nothing to worry about and they could help me. By the time I left all my meds were sorted a great weight had been lifted from my shoulders and I felt assured that everything was sorted. Staff were excellent, checking with their mentors they could help and explaining to me what would happen. If it wasn't for them I would of been without meds longer. Highly recommend this pharmacy. Friendly, supportive and on the ball. Thank you.
Visited January 2024
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 5* review Lisa. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.
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Review titled Super helpful staff
Rated 5 stars out of 5
by Sarah Potter - Posted on 04 January 2024
I was struggling to obtain some much needed medication and after trying 15 different local pharmacies, the SMC pharmacist went above and beyond to help and I successfully had all the medication that day. Thank you SMC pharmacy for a top class service. You went above and beyond and I am so very grateful.
Visited January 2024
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 5* review. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2024
Very friendly and helpful staff. Was able to switch chemists and transfer our order to here easy for us to collect and pain free.
Visited January 2024
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 5* review. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.
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Review titled Speedy and accurate service
Rated 4 stars out of 5
by Anonymous - Posted on 08 December 2023
Highly efficient ordering of repeat prescription, with easy collection at the counter within three days!
Visited December 2023
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 4* review. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.
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Review titled Waited seconds, completed in minutes
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2023
Polite, efficient, the best pharmacy in the area. Expert advice with the patient put before profit, a lovely team of professionals.
Visited December 2023
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 5* review. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.
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Review titled Difficult and careless
Rated 1 star out of 5
by Anonymous - Posted on 28 December 2023
I have, unfortunately, found this pharmacy very difficult to work with. I have a lot of repeat prescriptions, some of which are not always easy to get hold of for the pharmacy and that's understandable. The issues I've had though relate to a lack of communication, care and general courtesy. I have been given the wrong prescription numerous times and have often had to do a lot of the work to research the correct brands of medication that are suitable for my dietary needs myself. Other times, my medications have simply been forgotten, and I am never kept up to date about where they have gotten to when there are delays. There have been a few members of staff who have been more friendly, but most of the time I find myself being constantly interrupted, passed around or ignored. Overall I am forced to stay with this pharmacy out of need – I would never willingly choose to use this one.
Visited December 2023
STOURPORT (SMC) PHARMACY has not yet replied.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Sam Kirk - Posted on 14 December 2023
Used this pharmacy twice now within a week after having so much trouble getting my meds from any pharmacy in Kidderminster, they are absolutely brilliant pharmacy staff are so friendly and very helpful, service is very efficient and very quick too, would recommend this pharmacy to anyone of my friends and family keep up the good work.
Visited December 2023
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 5* review Sam. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.
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Review titled Very helpful
Rated 5 stars out of 5
by Carol - Posted on 19 November 2023
Friendly helpful staff who go out of their way to get prescriptions dispensed in a timely fashion. The one time they could not dispense an item they rang round other pharmacies and then ended up having to ask the GP to write up a different prescription. They could not have done more.
Visited November 2023
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 5* review Carol. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2023
I have just been pleasantly surprised at my experiences at the Stourport pharmacy. The staff were helpful,cheerful, welcoming and well organised to someone ( me) who has not been to this Medical Centre before today. In addition, the gentleman administering the vaccine was very pleasant and efficient , and I wasn't even aware that the procedure had been completed ! No discomfort at all ! A positive experience all round. Thanks to all the staff.
Visited October 2023
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 5* review. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.
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Review titled Smart premises, nice staff.
Rated 5 stars out of 5
by Gurth Scriven. - Posted on 05 October 2023
Attended for a routine vaccination - smart, bright & clean premises - friendly staff - efficient and well organised. What to expect after the vaccination was well explained. An altogether positive experience.
Visited October 2023
Review titled STOURPORT (SMC) PHARMACY
Replied on 11 April 2025
Many thanks for your 5* review Gurth. This is much appreciated by all the team at the pharmacy. We look forward to seeing you again in the future.