Stockmoor Pharmacy
Unit R3, Local Centre, Nokoto Drive, Bridgwater, Somerset, TA6 6WUContact details and opening times
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Review titled Shocking customer service
Rated 3 stars out of 5
by R J R - Posted on 15 December 2023
Whilst collecting my prescription I was handed my bag of medication without even being asked to confirm my address. I was about to show them my prepaid certificate on my phone, the person serving me hand gestured I should move whilst they flipped up the counter top up right in front of me. Not knowing what was happening I stepped aside only to discover the pharmacy delivery person was behind me. I did comment to the person serving me that they should have spoken to me as I had no idea someone was behind me. They dealt with the delivery person and stepped back behind the counter. I again went to show my certificate as they normally record detail from it, but it was dismissed as though not required. Maybe they need a refresh on how to interact with customers.
Visited December 2023
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