Springfield Pharmacy
24 SPRINGFIELD ROAD, ELBURTON, PLYMOUTH, DEVON, PL9 8ENContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent customer service
Rated 5 stars out of 5
by H Gifford - Posted on 19 April 2024
The pharmacist is wonderful-so helpful and compassionate. Obviously very busy but took the time to listen and advise. Thank you.
Visited April 2024
Springfield Pharmacy has not yet replied.
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Review titled Worrying practice.
Rated 2 stars out of 5
by Anonymous - Posted on 05 January 2024
I was sold some over the counter medication today and was expecting a consultation with the pharmacist before purchasing regarding my suitability for use, as is required by all the advertising for this product. The staff , including a pharmacist seemed very vague about the product and sold it without any advice or a consultation. On reading the information inside and on the box when I got home,there are several reasons why this probably isn't suitable for me, which should have been discussed before purchasing and at nearly £30 a box it seems likely, I have wasted my money.
Visited January 2024
Review titled Springfield Pharmacy
Replied on 08 January 2024
Dear Patient, Thank you very much for taking the time to provide feedback on the service you got from us. We are very sorry our service did not meet the expected standard we always strive to deliver. We have reviewed this incident with staff and trained them to deal with this service according to the guidelines. We want to take corrective action and invite you to the Pharmacy. Again, Thank you for raising this, and we sincerely apologise for the inconvenience. Francis Dondo Pharmacist
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Review titled Couldn't have done more
Rated 5 stars out of 5
by Chris Moss - Posted on 01 November 2023
The pharmacist was the most professional and pleasant chap. Put me at my ease for an injection and nothing was too much trouble. And a common sense approach which is seldom seen. Top man, top chemist. Thank you.
Visited October 2023
Springfield Pharmacy has not yet replied.
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Review titled Superb Pharmacy
Rated 5 stars out of 5
by Brian Cheal - Posted on 21 June 2023
Wonderful staff - very helpful and nothing is too much trouble. Easily the best pharmacy in our local vicinity. Our local Morrisons pharmacy is in the process of closing so Springfield pharmacy even more important now! Best wishes to all Springfield staff and a big thank you.
Visited June 2023
Springfield Pharmacy has not yet replied.
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Review titled Fantastic team and Incredibly helpful
Rated 5 stars out of 5
by Mike Artherton - Posted on 19 November 2022
This pharmacy is a real asset, with really helpful staff. Always a seamless experience sorting prescriptions. Thank you.
Visited November 2022
Springfield Pharmacy has not yet replied.
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Review titled Rude
Rated 2 stars out of 5
by Anonymous - Posted on 30 September 2022
Trying ti book a flu jab and they hung up on me twice. I need this flu jab due to the fact that I am palliative care and receiving chemo
Visited September 2022
Springfield Pharmacy has not yet replied.