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Springfield Pharmacy

1 Clematis Tye,Crocus Way, North Springfield, Chelmsford, Essex, CM1 6GL

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Service has declined

    Rated 1 star out of 5

    by Anonymous - Posted on 13 January 2025

    Since it’s new ownership, the service at this pharmacy has declined. I have used it for over 25 years and every month without fail, my prescription is never ready on time or they fail To order my medication which is life saving . I have ended up in hospital in 2024 due to an issue (which could have been linked to my lack of medication for 3 days….). It’s needs an urgent review in terms of its stock policies and overall management.

    Visited January 2025

    Report as unsuitable

    Springfield Pharmacy has not yet replied.


  2. Review titled Impossible to raise via telephone

    Rated 3 stars out of 5

    by Anonymous - Posted on 17 November 2023

    Having tried to call on a number of occasions an unfeasible amount of times without anyone picking up, I'm forced to wonder why this pharmacy advertises it's telephone number at all?! The only conclusion I come to is that either it is their policy to completely ignore the phone when it rings, or its muted. Clearly some enquiries are best made without attending. Maybe it would be possible to arrange an answer machine for urgent enquiries that is regularly checked? (Or just answer it as is the custom.)

    Visited November 2023

    Report as unsuitable

    Springfield Pharmacy has not yet replied.