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Shepley Pharmacy - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Service improvement required

    Rated 2 stars out of 5

    by Bill Duncombe - Posted on 15 June 2023

    As a diabetic I have collected medicines on a monthly basis for a number of years and at the moment the service is the worst it has ever been. The staff are friendly and working hard but would appear to lack experience and leadership. It would also appear that medicines are not order early enough. The service was very good up until this year and many patients are heard to be complaining in the queue. According to social media some patients are transferring to other pharmacies. An official statement of the situation would be helpful.

    Visited June 2023

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    Shepley Pharmacy has not yet replied.


  2. Review titled Failing service

    Rated 1 star out of 5

    by Anonymous - Posted on 08 July 2023

    Medications often missed forcing a return to collect rest of order. Any error is blamed on the surgery but on review of the prescription instructions were clear. Reduced hours of service Often without a pharmacist on site during advertised opening hours Medications regularly not in stock Longer waiting times for medication and then the order is wrong/incomplete Was once a super community facility and now looks as if on brink of closing.

    Visited June 2023

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    Shepley Pharmacy has not yet replied.