SHAUNAKS PHARMACY WESTBURY - Ratings and reviews
Reviews
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Review titled Pharmacy Changes
Rated 3 stars out of 5
by Rob Bignell - Posted on 25 April 2024
Visited Shaunaks Pharmacy Westbury today. Noticed the Staff were all new. No clear information that there were Staffing Changes although a little card about Training. I also had to visit Cheese and Grain Frome for a Covid Booster. Is Service provision changing at Shaunaks Westbury and what gas happened to the original Staff Thety are /were superb My Orescription today took longer than any ever before abd have to come vack as one medication is not in stock. I am a former qualified Health Care Manager abd was surprised at the numbers of oeople having to come back later and neds werent acailable until 1700. I was told to ring the Pharmacy in 2 days time to see if my meds were in. Phoning the Pharmacy like the Surgery is good in theory but not in practice as you can hang around gor a long time. Wiltshire Pod have not got an excellent phone system (well ysed to ring back) but that changed recently. If the Pharmacy Personnel ir Services.or prescribing Policis fir any meds Policies change Patients should be informed. I have left Sgaunaks with a view that the Service/ Medication issue Policies have had cgsnges. I was hoping to go away this weekend after having vad side effects to Covid Spring Booster Moderna. I would ge grateful if you coukd update me on Shaunaks Westbury as they werent coping well and whether Wiltshire BHS have sent out new Prescribing Instructions to Pharmacies without telling Patients. The knock on effect of slow delicery will be earlier prescription ordering times. If Sgaunajs now can't deliver I will move to Boots. Last Year I gave a pboc of Chocolates to the Staff at Xmas. The atmosohere has changed at the Pharmacy maybe because if Wiltshire NHS Policy/ Staffing changes
Visited April 2024
SHAUNAKS PHARMACY WESTBURY has not yet replied.
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Review titled Inappropriate service
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2022
After going into the pharmacy today to pick up a prescription I was treated with disregard and disrespect I was made to wait for 30 + minutes and when asking an update on how long it will take I was met with inappropriate, rude replies. Terrible service and will be changing to an alternate clinic / pharmacy.
Visited October 2022
SHAUNAKS PHARMACY WESTBURY has not yet replied.