SHAFTESBURY PHARMACY
6 SHAFTESBURY PARADE, SHAFTESBURY AVENUE, SOUTH HARROW, MIDDLESEX, HA2 0AJContact details and opening times
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Reviews
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Review titled Such good service
Rated 5 stars out of 5
by Angela Sutherland - Posted on 17 October 2024
I took my frail mother in law for her Covid vaccinations today. They went over and above to help my 98 year old relative have a painless and smooth experience.
Visited October 2024
Review titled SHAFTESBURY PHARMACY
Replied on 17 October 2024
Mrs Sutherland, thank you for your appreciation of our vaccination service. We prioritise our service to the elderly and vulnerable and was grateful that your mother-in-law opted for her vaccinations. Your positive feedback is appreciated. Lila Thakerar MBE Superintendent Pharmacist
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Review titled Great service for vaccinations
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2024
Walk in service for Covid & flu injections. Very gentle injections, didn’t feel a thing. A bit busy but seen to in a timely fashion. All staff working in the vaccination area were friendly and I was very happy with the service
Visited October 2024
Review titled SHAFTESBURY PHARMACY
Replied on 04 October 2024
We are delighted that that you had your Covid and flu vaccinations to protect yourself against the winter viruses. Your positive feedback of our vaccination service is appreciated and will relay your comments to the team. We trust you will continue to use the NHS vaccination service in the future. Lila Thakerar MBE Superintendent Pharmacist
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Review titled great care and excellent service
Rated 5 stars out of 5
by Diana Dumitrescu - Posted on 06 November 2024
On 21st of October, after being denied to be seen by a doctor from Shaftesbury Surgery, where I am patient for the last 8 years, at 5:10 pm when the surgery is closing at 6:30 pm, having high blood pressure and not feeling well, with blocked ears, headache and being dizzy, I went to next door to Shaftesbury Pharmacy. Don't have enough words to express my gratitude for the time, attention and care first the lady with F name and then the pharmacist N provided. The pharmacist gave me advices regarding my health and wellbeing along the entire visit. They didn't let me go until they were not sure am well enough to go. Amazing services provided, reassuring and having the best attention contributed to the improvement of my health situation at that moment. Thank you so much for your humanity and kindness, that becomes very rare these days.
Visited October 2024
Review titled SHAFTESBURY PHARMACY
Replied on 07 November 2024
Diana, our priority is to ensure that attention is focused on anyone who is unwell and needs care. I am delighted that the team was able to provide you with the best services and your gratitude has been relayed to the staff concerned. Your compliments are important to the entire team and look forward to providing you with optimal pharmaceutical services in the future. Lila Thakerar MBE Superintendent Pharmacist
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Review titled Lovely Staff
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
I had Covid and Flu jabs at the same time. and (as I said the the lady who injected me) they were the most painless and gentle injections I had ever had. Well done that member of the team!
Visited September 2024
Review titled SHAFTESBURY PHARMACY
Replied on 29 October 2024
Thank you for taking up both the Covid and flu vaccinations at the same time, as per recommendation. Your feedback regarding the painless manner that our vaccinator provided the jabs is complimentary and appreciated. I will relay your remarks to the staff concerned. Lila Thakerar MBE Superintendent Pharmacist
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Review titled Amazing service
Rated 5 stars out of 5
by Wendi - Posted on 03 July 2024
I was having issues with my usual NHS prescription service (deliveries taking anywhere from 10 day to 3 weeks and counting, missing prescriptions etc) so decided to switch to Shaftesbury Pharmacy instead...my supplies arrived for collection the following day! Such a weight off my mind, extremely happy with the service here and cannot recommend enough.
Visited July 2024
Review titled SHAFTESBURY PHARMACY
Replied on 04 July 2024
Wendi, we realised the importance of providing your supplies promptly and prioritised the delivery process, ensuring that there was continuity of your medical needs. We look forward to providing your crucial prescription items in future. Thank you for your positive feedback. Lila Thakerar MBE Superintendent Pharmacist
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Review titled Great service and help
Rated 5 stars out of 5
by Imran Aslam - Posted on 18 April 2024
I managed to get great advice and treatment information covering my needs. I was provided options and what each medication will do and how to take Helped by Firoza
Visited April 2024
Review titled SHAFTESBURY PHARMACY
Replied on 18 April 2024
Dear Imran Aslam, Thank you for your positive feedback on the service you received at the Pharmacy. I am delighted that the staff member was able to assist you will your medications. Your comments will be relayed to the staff member. Such compliments are appreciated by the team. Lila Thakerar MBE Superintendent Pharmacist
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Review titled Great practice
Rated 5 stars out of 5
by Desiree - Posted on 21 March 2024
Very helpful and cheerful staff. Definitely recommend this pharmacy. Help my aunt to get some of her requirements. Took good care of her. Infact walked around with her assuring her and helping her make decisions
Visited March 2024
Review titled SHAFTESBURY PHARMACY
Replied on 25 March 2024
Desiree, your positive feedback is appreciated- we are delighted that our staff was able to assist your aunt whilst in the Pharmacy. Your comments will be relayed to the staff. Thank you for the compliments. Lila Thakerar MBE Superintendent Pharmacist
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Review titled Great Pharmacy with exceptional customer care
Rated 5 stars out of 5
by RanjanSurya Patel - Posted on 06 May 2024
The team have been extremely helpful and have alleviated our concerns with respect to having to find an alternative Pharmacy to Boots in South Harrow. They co-ordinated the management of our repeat prescriptions, making the transition and process seamless.
Visited February 2024
Review titled SHAFTESBURY PHARMACY
Replied on 06 May 2024
Dear RanjanSurya Patel, we appreciate your positive feedback regarding our service. Our team will do their best to assist with your medications and will continue to respond to any matters with your prescriptions. Thank you for your compliments. Lila Thakerar MBE Superintendent Pharmacist
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Review titled Blood pressure test
Rated 5 stars out of 5
by William Dobson - Posted on 17 January 2024
Having rather high readings at home I wanted to get confirmation and was made aware that Shaftsbury Pharmacy offered this service. I went and by the end of a short visit the readings were confirmed, relayed to my GP and as it is my nominated pharmacy I was able to walk out with a new updated prescription. The attention, . care and professionalism was excellent. I am more than grateful.
Visited January 2024
Review titled SHAFTESBURY PHARMACY
Replied on 19 January 2024
Mr Dobson, we are delighted that your high blood pressure was picked up by the service we provide. Following a discussion with your surgery, this service was provided and your medication changed. Your positive comments are appreciated and thank you for your feedback. Lila Thakerar MBE Superintendent Pharmacist
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Review titled Usually great but not if you want the morning after pill
Rated 4 stars out of 5
by Nicolette Robinson - Posted on 13 December 2023
This is a pharmacy I have gone to for years so, I was really suprised when today, I went there for the morning after pill. It seemed as if it was an embarrassment to the staff. What can sometimes be a slightly uncomfortable task was turned into a bit of nightmare by the attitudes here. I will continue to get my usual prescriptions here but never again for contraception. Come on Shaftesbury Pharmacy, this is the 21st century and please redo that form. I did receive some helpful information though eventually.
Visited December 2023
Review titled SHAFTESBURY PHARMACY
Replied on 30 July 2024
Dear Nicolette Robinson, I am sorry you were dissatisfied with your visit to the Pharmacy. There are protocols and guidance we have to follow when providing the morning after pill- one of them is that questions are asked in the manner of a form to complete so the Pharmacist is able to assess the suitability of the pill for your own safety. This enables the Pharmacist to provide the most appropriate pill for you, if any. These forms can be comprehensive to complete but, due to the nature of the medication requested, the Pharmacist needs to make a clinical decision to provide the pill, based on the information you provide. These forms are provided by the companies that manufacture the morning after pills and we have to follow their procedures. Thank you for your continual custom. Lila Thakerar MBE Superintendent Pharmacist