SEATON PHARMACY
43 QUEEN STREET, SEATON, DEVON, EX12 2RBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Female member of staff needs training
Rated 2 stars out of 5
by Anonymous - Posted on 23 April 2025
There had obviously been a miscommunication between this pharmacy and the GP surgery; as when I rang just after 9am and enquired about being referred here by the surgery the previous day for a consultation & antibiotics she had no idea about this? This wasn’t the main issue (although extremely frustrating as I’d waited 24 hrs for any contact from the pharmacy - I rang them in the end) it was this lady’s tone and lack of phone etiquette. She was abrupt and unhelpful. She didn’t ask my name, age or anything about my request, just stated that as I’m over 17 (no idea how she knew?) that I wouldn’t get free treatment (which I hadn’t asked about) she went to check with the pharmacist, came back on the phone and literally said “I’m right”….? and also stated that “even if the pharmacist could look at me today he wouldn’t be able to do anything about my condition” absolutely gobsmacked at the ‘service’ tbh. That’s no way to speak to people! I ended up ringing the GP again (which I would recommend doing before phoning this pharmacy) and getting an appointment with the nurse a few hours later about my condition. This lady may not have been intentionally rude or unhelpful, but she needs training in people skills and phone etiquette.
Visited April 2025
SEATON PHARMACY has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Gillian Shuell - Posted on 07 March 2025
I was prescribed antibiotics and the pharmacy owner dispensed them for me even though he was just closing for the evening.He is always very kind and helpful, the pharmacy always looks spotless and the rest of the staff are very attentive and good at their jobs. The best local pharmacy around!
Visited March 2025
SEATON PHARMACY has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2024
Had been trying for 3 weeks to get a prescription filled at a nearby pharmacy, continually unavailable. Went to Seaton Pharmacy to see if they had tablets. Didn't but ordered them + I collected next day. Always very helpful.
Visited July 2023
SEATON PHARMACY has not yet replied.