Rowlands Pharmacy - Ratings and reviews
Reviews
-
Review titled Said they didn't have prescription which they did
Rated 1 star out of 5
by Anonymous - Posted on 29 August 2023
Today at 4.30 rang, trying to see if my prescription was ready, finally got through around five (phone not being answered going to fax) to be told they didn't have it from doctors. Immediately rang doctors they confirmed sending it on Friday 25th. Now Tuesday 29th. I immediately tried to ring back but phone not being answered again and going to fax. (As before). Now 20 Mins later they are closed after continually having them on redial. If they didn't have the items in ok maybe I could have pick up script and gone elsewhere but to deny having prescription is annoying and now I can't do anything. It's for blood thinners which is rather important. Now what do I do? Luckily I have a few extra at parents which is hour round trip. Thanks Rowlands
Visited August 2023
Rowlands Pharmacy has not yet replied.
-
Review titled Never answer the phone!!
Rated 1 star out of 5
by Anonymous - Posted on 17 April 2023
Absolute nightmare trying to get through on the phone, it's rarely picked up and they just let it ring until it goes through to a fax machine which is ear piercing!!
Visited April 2023
Rowlands Pharmacy has not yet replied.
-
Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 13 February 2023
Very rarely answer the phone if at all. Takes a long time to even be acknowledged when you enter. Would recommend using another pharmacy to be honest
Visited February 2023
Rowlands Pharmacy has not yet replied.
-
Review titled Used to be good
Rated 2 stars out of 5
by Anonymous - Posted on 08 November 2022
I have used Rowlands for the last sixteen years it was always friendly, helpful and efficient, this same pharmacy has changed beyond recognition and none of the above attributes apply. When I try to contact them on the phone to order a repeat prescription it is answered with a loud fax machine sound, I am disabled and use a mobility scooter which means someone has to come to the door, I used to be greeted with a smile and cheery hello . not any more .. now made to feel a nuisance. Seriously thinking of changing to a different pharmacy!
Visited November 2022
Rowlands Pharmacy has not yet replied.