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Rosedale Pharmacy - Ratings and reviews

Reviews

Displaying 1 to 5 of 5

  1. Review titled Unhelpful!

    Rated 2 stars out of 5

    by Anonymous - Posted on 15 March 2024

    I had to use this pharmacy today as my other one was shut, they were rude when I submitted my prescription, overheard clearly saying there's six items on here she'll have to come back after 6 ( it was 3pm, no idea why it takes 3 hours to pick 6 items, but hey ho!) Returned duly after 6pm to find one item not fulfilled and told to come back in a few days, totally uncaring that this medication is important (nature of the business surely!) I'm not immune to the pressures of a busy environment, but I don't think politeness is too much to ask for. There's lots of signs asking for the public to be respectful, would be fantastic if the same rule could be applied to staff.

    Visited March 2024

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    Rosedale Pharmacy has not yet replied.


  2. Review titled Would be great if they answered the phone

    Rated 3 stars out of 5

    by Slothchild - Posted on 01 November 2023

    It is a regular occurrence that I have to contact by phone and spend all day waiting for them to answer. Last week I phoned 49 times in one day before they finally answered. Luckily it wasn’t a matter of life or death. Other than this I would say that this is an okay pharmacy

    Visited October 2023

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    Rosedale Pharmacy has not yet replied.


  3. Review titled Won't answer phone

    Rated 1 star out of 5

    by kate - Posted on 17 September 2023

    I rang today to see if they had a medicine in stock and I phoned 79 times and never spoke to anyone because they ignored the phone I work in pharmacy and I would never ignore the phone the way this pharmacy ignored it. 79 times i ran to try and speak to someone and they ignored the phone and this is unacceptable I understand that your busy when you first open but when I worked on a Sunday I would always answer the phone!

    Visited September 2023

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    Rosedale Pharmacy has not yet replied.


  4. Review titled Poor practice

    Rated 1 star out of 5

    by Erin smith - Posted on 01 June 2023

    I can never get through on the phone I tried over 20 times in 1 day and no one answers, and had trouble getting my prescription as they said they didn’t have it and my dr sent it through to them automatically

    Visited June 2023

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    Rosedale Pharmacy has not yet replied.


  5. Review titled Unhelpful staff

    Rated 1 star out of 5

    by Mrs Sophina Pearson - Posted on 24 September 2022

    Following a change in my eye drops prescription, I called at this pharmacy with the new prescription. I explained to the staff that I would need the drops regularly and they would be added to my monthly repeat prescription. The response was "we don't supply those eye drops, suggest you go elsewhere" No attempt was made to find a supplier of the drops I needed, which according to the eye clinic should be available from any pharmacy! I tried another local pharmacy who obtained them for me within 24 hours.

    Visited September 2022

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    Rosedale Pharmacy has not yet replied.