Rockleigh Court Chemist
138 Hutton Road, Shenfield, Brentwood, Essex, CM15 8NLContact details and opening times
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Reviews
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Review titled Poor Service at their chemist
Rated 1 star out of 5
by Anonymous - Posted on 30 May 2025
i have been into your shenfield branch yesterday at approximately @1045hrs. i had my prescription requested on 14/05/25. on my arrival there were at least 4 people infant of me. there was only one person at the front counter. i read that there was a shortage of staff. apparently only in the last week. when my prescription was eventually given to me, about 30 minutes later, only 1 out of 4 was available and i was going to have to wait approximately week to get the rest. i had ran out of one particular item so then had to take it to another chemist. i wasn't happy as the amount of time the branch had had to at least call me to say that these items wasn't available was over 10days!!. though i got the feeling that my prescription had previously been made up but was lost. therefore they needed to try to get the medication ready again. this obviously caused a problem to them as they didn't have my medication in stock. it was explained to me that the medications i needed was popular !! i then asked if that was the case why wasn't more order?? the reply was vague and didn't really explain why. i wonder if you can give me an explanation please. the manager of the branch, gave me a nbr for hr which i tried at 12midday yesterday. i left a message for her to call back but i haven't heard anything back!! at 10:30hrs today i believe that this isn't a one off situation at this branch, as my husband was there about three weeks ago. when someone was complaining about the service. this is such a shame as this chemist has been a pleasure to be their customer over the years. i am seriously thinking of leaving this chemist to go else where for my prescriptions. Await your comments
Visited May 2025
Rockleigh Court Chemist has not yet replied.
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Review titled Not open Saturdays
Rated 3 stars out of 5
by Anonymous - Posted on 23 October 2023
Should be open Saturday mornings to allow people to collect their prescription , I work full time so Saturdays is only time . My surgery sends all prescriptions to this chemist so don’t have a choice
Visited October 2023
Rockleigh Court Chemist has not yet replied.