Riddings Pharmacy
38 Riddings Road, Timperley, Altrincham, Cheshire, WA15 6BPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled rarely a prescription without several days delay
Rated 2 stars out of 5
by Anonymous - Posted on 04 March 2025
another experience where a simple prescription wasn't available for collection several days after it being sent through. I never receive confirmation of whether prescription is in by text, but I today had another experience of my inhaler not being available. I take it twice daily, ordered it a week ago in good time. I'm now going to run out tomorrow because riddings hasn't ordered one in. sadly I've had this experience before with my inhaler and other prescriptions which I ultimately had to ask my GP to redirect to other, better pharmacies. Very disappointing service to the point that it threatens health.
Visited March 2025
Review titled Riddings Pharmacy
Replied on 04 March 2025
Dear Patient, Thank you for taking the time to share your feedback. We are very sorry to hear about the delays you have experienced in receiving your prescriptions, especially when it affects essential medication. We understand how important it is for prescriptions to be processed efficiently, and we apologise for any inconvenience caused. If you would like us to investigate this further, please provide more details by contacting us at helpdesk@rbhealth.co.uk. This will allow us to look into your specific case and work towards improving our service. We appreciate your feedback and will review our processes to ensure we provide the best possible care for our patients. Best regards, The Team at Riddings Pharmacy
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Review titled Great Pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2024
I recently visited the pharmacy and found the staff to be very polite and helpful, answering my questions and advising me.
Visited April 2024
Riddings Pharmacy has not yet replied.