Pascoe Pharmacy
235/237 KNIGHTS HILL, WEST NORWOOD, LONDON, SE27 0QTContact details and opening times
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Reviews
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Review titled Extremely rude and unprofessional!
Rated 1 star out of 5
by Anonymous - Posted on 18 October 2024
Very important medication was not delivered to my housebound relative. The Gp surgery confirmed to me that they sent an electronic prescription at approx. 2.30pm with a request for it to be delivered. But I was told on the phone that they had not received it until much later in the day, said the pharmacy was now closed and put the phone down on me while I was still talking. I rang again the next day and was told that the Gp should have rung the pharmacy to request the delivery but the Gp has confirmed this is not the case!! The request for home delivery is sent with the prescription. The person I spoke to both times on the phone was very rude, sarcastic, unprofessional and did not apologise for not delivering the important meds, showing no understanding whatsoever as to how necessary it was to get them to the housebound patient. I sympathise with other reviewers who have had similar experiences and been fobbed off with lies. Avoid this place at all costs!! Ask your Gp to make your prescription requests 'open' so that you can go to any pharmacy not just one. How this person is still working there I don't know!! Rude, uncaring, obnoxious, sarcastic ... I could go on!
Visited October 2024
Pascoe Pharmacy has not yet replied.
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Review titled Fantastic pharmacy great practice
Rated 5 stars out of 5
by Blahblahblah - Posted on 28 June 2024
Nothing you ask for is enough Go above and beyond for customers well done Pascoe fantastic customer service we changed from one nearer us naming no names that had terrible customer service and we found yours to be extremely helpful and Not rude or rushed as we had experienced previously
Visited June 2024
Pascoe Pharmacy has not yet replied.
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Review titled Unprofessional. Poor Customer Service
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2023
Awaiting prescription items for over three months. Common items that can be purchased over the shel. Told by Pharmacist not to Whinge ! Unhelpful and unsympathetic. Should not hold dispensing licence.
Visited November 2023
Pascoe Pharmacy has not yet replied.