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Parry Jones Pharmacy

61 HIGH STREET, BARNET, HERTFORDSHIRE, EN5 5UR

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Fantastic service

    Rated 5 stars out of 5

    by Andy Balding - Posted on 24 July 2024

    Swift efficient service. The Pharmacist and staff genuinely cared about the issue we were facing and rather than fob us off like the large chain up the road, they did everything they could to help. I cannot recommend them highly enough.

    Visited July 2024

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    Parry Jones Pharmacy has not yet replied.


  2. Review titled Dismissive

    Rated 1 star out of 5

    by Carol - Posted on 19 July 2024

    Visited Perry Jones this afternoon with a prescription. I was informed they didn't have the item in stock, the pharmacist did not offer to order the medication even though it's the norminated pharmacy. Very poor customer service, abrupt and dismissive attitude. Shall be moving to another pharmacy.

    Visited July 2024

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    Review titled Parry Jones Pharmacy

    Replied on 26 August 2024

    Dear Carol Thank you for your feedback. We’re sorry to hear about your experience at parry jones PHARMACY and apologize for any inconvenience. Due to on-going supply issues in the UK, we were unable to order the medication as it was not available from our suppliers. Our staff informed you of this and tried to ensure that you could obtain the medication within a reasonable time frame by suggesting other pharmacies. We receive numerous requests on a daily basis for both regularly and infrequently used medications. While we strive to improve our stock control, frequent changes in prescribing habits by healthcare professionals can impact availability. We’re addressing this with our team to enhance our service. If you have any further concerns or need assistance, please let us know. Your satisfaction is important to us. The Management Team of parry jones PHARMACY

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