Park Pharmacy
PILGRIMS CLOSE, KNIGHTWOOD ROAD, CHANDLERS FORD, NR EASTLEIGH,HAMPSHIRE, SO53 4STContact details and opening times
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Reviews
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Review titled Poor experience - rarely have the stocks available
Rated 2 stars out of 5
by Anonymous - Posted on 02 January 2024
Even when my GP tells me the medication will be at the pharmacy by a certain day it almost never is. Sometimes they have very limited supplies but only a half a prescription or less and so I have to go back another day. I wouldn't say the staff here are terribly friendly or efficient to be honest. Disappointing.
Visited January 2024
Review titled Park Pharmacy
Replied on 03 January 2024
Dear Patient, thank you for taking the time to write a review of your experience at Park Pharmacy. Unfortunately all Pharmacies have seen some medications being out of stock with suppliers or severe shortages. We always do our very best to ensure prescriptions are fulfilled but if some medications are out of stock we do have to source with other suppliers which may mean a slight delay of a day or so whilst we await the medication to arrive with us. We will always look after our customers needs and try our best to obtain medications from other suppliers if required. Sadly GP's may not be aware of medication shortages. I will pass your feedback onto the Pharmacist Manager in relation to the staffing and assure you all will be discussed in our weekly team meeting. Thank you again for taking the time to post a review. Kind regards, Kris Hillary Operations Manager
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Review titled Dreadful experience over recent months.
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2022
Repeated prescription problems. Staff that do not check storage shelves properly and tell patients items were not ordered only to later find them on the shelves later. Archaic repeat prescription service that keeps making the same errors and omitting essential items and losing records of orders. No facility for patient to keep a record of what is ordered. Each time staff say they need to look into what has gone wrong with no outcome and no records kept that can be referred to. Have reliably used this pharmacy for years but the last six months have been chaotic.
Visited June 2022
Review titled Park Pharmacy
Replied on 19 July 2022
Dear Patient, Thank you for taking the time to write a review on on Park Pharmacy . I would like to offer my sincere apologies for the issue you've experienced. This morning i have commenced an investigation into the matter starting with contact with the website company to check the repeat ordering system. I believe our Pharmacist Manager has emailed you requesting some details that would be most helpful in the investigation. Once again, my sincere apologies for the experience you've had at Park Pharmacy. The feedback you've kindly offered is very important to us. Kind regards, Kris Hillary Operations Manager Medicine Clinic Ltd