Paddox Pharmacy - Ratings and reviews
Reviews
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Review titled Excellent advice
Rated 5 stars out of 5
by julie Barot - Posted on 29 November 2023
Had reason to ask for advice a few times recently, each time the response has been very swift, honest and informative. At a time when health professionals are getting a bashing from the public, this pharmacist is first rate and working flat out to help us all.
Visited November 2023
Paddox Pharmacy has not yet replied.
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Review titled If you need medication. Don't go there
Rated 1 star out of 5
by Anonymous - Posted on 04 August 2023
After waiting 20 minutes I was told they could not do my prescription until next Wednesday "we are far too busy". To say they are rude would be an understatement. Never again will I take a prescription there.
Visited August 2023
Paddox Pharmacy has not yet replied.
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Review titled Horrendous
Rated 1 star out of 5
by Anonymous - Posted on 26 April 2023
I went to collect a prescription yesterday which had been sent over from my Drs yesterday afternoon to be told it wasn’t ready. I explained I was in a lot of pain & asked if I could wait for it to be told no (it was close to them closing). I explained I would be back this morning to collect. I returned this morning to be told it still wasn’t done so I asked if I could wait for it as I really did need it urgently & was told no it will be a while before it is done. I then asked what was the difference in me walking in with the prescription & handing over, to one that they had already got & asked if I’d have got it yesterday if I had done this to be told no because the person was on their own!! Surely if someone walked in with an emergency prescription they should / could do it. They then gave me my prescription back to take elsewhere (I should’ve been clever & walked to the back of the queue to then be served to see if that worked). The staff are rude, unhelpful & never happy. Needless to say I went to a different pharmacy (Lloyds) & the staff couldn’t be more helpful & really pleasant & even smiled (it isn’t difficult). I asked if I could have them as my nominated pharmacy they confirmed I could & within 5-mins it was set up with my Drs. I would discourage anybody to use this pharmacy.
Visited April 2023
Paddox Pharmacy has not yet replied.
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Review titled Awful Pharmacy
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2023
The service is poor, they either say they haven't received the request for a prescription, or cannot find it. Most of the staff are rude, they appear to not care at all. I changed my repeat prescriptions to a different pharmacy, courtesy and diplomacy cost nothing.
Visited February 2023
Paddox Pharmacy has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 29 December 2022
Rude customer service on the phone, slow at dispensing prescriptions. They also seem to misplace prescriptions on a regular basis, awful pharmacy
Visited December 2022
Paddox Pharmacy has not yet replied.
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Review titled Very Bad service
Rated 1 star out of 5
by Anonymous - Posted on 10 August 2022
They provide very bad service. I get my regular medicine every month from them. Whenever I get my monthly medicine, always tell them "Please repeat the same medicine for next month". When I come next month, every time I get surprises like "You didn't say to repeat". Also, if there is any problem with GP, I don't get any communication from them. Last moment they will say "sorry, your medicine is not ready, please talk to your GP". Last month, because of this behavior I didn't eat 3 days of medicine. So, I would say, they need to learn how to take care of customers and patients.
Visited July 2022
Paddox Pharmacy has not yet replied.
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Review titled Used to be a lovely friendly chemist
Rated 1 star out of 5
by Anonymous - Posted on 28 June 2022
The ladies in the chemist were friendly & helpful but unfortunately the pharmacist was not !! I also tried ringing the pharmacy 7 times on the 23 June but there was no answer Just what you need when unsure about your prescription
Visited June 2022
Paddox Pharmacy has not yet replied.