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Oza Pharmacy

50 LOW MOOR ROAD, KIRKBY-IN-ASHFIELD, NOTTINGHAM, NG17 7BG

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Wonderful Pharmacy

    Rated 5 stars out of 5

    by Anonymous - Posted on 31 July 2024

    I’m disabled and often struggle to find places that can accommodate my needs. I’ve had ever such a lot of trouble with this pharmacy since the old owners sold up and was ready to take my custom elsewhere . However the recent change of staff has been fantastic for the practice. I was in need of my medication ASAP and unfortunately was told that it wasn’t ready because of a computer issue. The lovely manager could see my mobility issues and said he would be happy to get it prepared and have it delivered to me as he could see how much I was struggling. I couldn’t have been more grateful. I received my medication the next day. I can’t remember his name but he was ever so kind and when possible I’ll be going back in with chocolates to say thank you again. Highly recommended this pharmacy to anyone in the area.

    Visited July 2024

    Report as unsuitable

    Review titled Oza Pharmacy

    Replied on 01 August 2024

    Good Day We appreciate you taking the time to comment regarding our pharmacy Oza Pharmacy and awarding then a 5* review. We will ensure that our pharmacist and colleagues are made aware of your kind comments. Thank you & Kind regards Avicenna Customer Care

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  2. Review titled Indolent Service

    Rated 1 star out of 5

    by Anonymous - Posted on 24 May 2024

    Left waiting for 25 minutes for a prescription of one item sent directly by a doctor just moments before, only to be told they had none in. The absolute absurdity, especially when at least 10-15 other people had been in since and receiving 4+ items… I was asked if i need it… I wouldn’t be there paying for it, had i not needed it.

    Visited May 2024

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    Review titled Oza Pharmacy

    Replied on 24 May 2024

    Thank you for taking the time to provide us with feedback on your experience within our Oza Branch. We always strive for excellent customer service, confidentiality, and professionalism, and we are sorry that on this occasion we haven’t provided that. Please be assured we take all customer feedback seriously and request you contact our team directly at customercare@avicennapharmacy.org if you would like to discuss this further. Avicenna Customer Care

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