OUTWOODS PHARMACY
18 DERWENT DRIVE, LOUGHBOROUGH, LEICESTERSHIRE, LE11 3RJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor customer service
Rated 1 star out of 5
by Anonymous - Posted on 09 November 2024
Having used this pharmacy for a long time, it’s disappointing that the level of customer service has declined so much in recent years. On my last few visits, staff have given unempathetic, robotic responses to simple healthcare questions and at times have been quite rude. There certainly needs to be some more training here. Several staff members seem very uncomfortable and lack basic knowledge. As someone who works for the NHS, I know that their recent advice to me about emergency contraception was inappropriate and potentially harmful. I hope to see improvements here soon.
Visited November 2024
OUTWOODS PHARMACY has not yet replied.
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Review titled this is a really great Pharmacy
Rated 5 stars out of 5
by graham roper - Posted on 17 July 2024
really helpful and obliging cannot do enough to help you. highly recommended. should you have any concerns about the drugs or general ailments the chemists are only too happy to assist. i had some health issues and needed some advice on my medication which they were able to reassure me of.
Visited July 2024
OUTWOODS PHARMACY has not yet replied.