Oakley Pharmacy
270 Telegraph Road, Heswall, Wirral, Merseyside, CH60 7SGContact details and opening times
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Reviews
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Review titled Avoid at all costs
Rated 1 star out of 5
by M M - Posted on 15 March 2025
Yet again let down by the worst pharmacy I have ever had the misfortune to have to deal with. Organisation is shocking; the store front looks like the aftermath of a riot at a poorly organised b&m Store; indifference shown to customers borders on rude & the chances of actually receiving all prescribed medications in one visit limited. Prescription approved by GP on 25th Feb. Went to collect 15th Mar, knowing from previous performance the pharmacy was unlikely to satisfy the full prescription and the 3 week period was more than enough to resolve any stock issues, I was advised that item X was unavailable and I would have to return to collect after 17th Mar. Over 3 weeks and the pharmacy was unable to manage it stock levels. Not only is this a major, and unnecessassry, inconvenience, the attitude and shrug of the shoulders, 'not my fault gov' was pathetic. If you can avoid, do so.
Visited March 2025
Oakley Pharmacy has not yet replied.
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Review titled Appalling service
Rated 1 star out of 5
by Gill - Posted on 17 September 2024
I have requested a call back from pharmacist regarding a change in medication, I have called twice to no avail & have personally been into the GP reception to chase this, nobody has called me back. I will go again tomorrow, it will be my third attempt in person. Completely incompetent, unprofessional & unbelievable. I’ve had to explain to different staff each time I phoned up & or gone in person!
Visited September 2024
Oakley Pharmacy has not yet replied.