Newhall Pharmacy - Ratings and reviews
Reviews
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Review titled Poor customer service
Rated 2 stars out of 5
by Anonymous - Posted on 09 March 2024
I requested an emergency prescription as I stupidly ran out of medication which I forgot to request due to recently having a baby. I had a phone call asking which medication is required and was told I could not have this due to the length of time it has been since I ordered it last. I explained that I was given excess stock from my last medication review and that's why I've not needed to order it recently. I was made to feel stupid and belittled as though I didn't know what I was talking about and that I hadn't been taken my medication. I not gave to go through 111 and travel to get my prescription whilst looking after a young baby. As an NHS member of staff, I understand there are procedures in place but I am not happy with how I was treated and spoken to. Please be more considerate and self aware in future.
Visited March 2024
Newhall Pharmacy has not yet replied.
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Review titled Excellent pharmacy
Rated 5 stars out of 5
by Elaine - Posted on 18 October 2022
Myself and my husband had covid and flu vaccination done.Lovely friendly staff,well organised well done!.
Visited October 2022
Newhall Pharmacy has not yet replied.
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Review titled Fast and efficient service
Rated 5 stars out of 5
by Tina Stretton - Posted on 12 July 2022
Within 20 minutes I had a consultation with the pharmacist who had diagnosed the issue, answered all questions and prescribed medication. Very polite and helpful counter staff. Pharmacist was professional, courteous and knowledgeable. So glad I didn't bother a health practice but went directly to the Pharmacy.
Visited July 2022
Newhall Pharmacy has not yet replied.