Newchem Pharmacy
55 OLD CHURCH STREET, NEWTON HEATH, MANCHESTER, M40 2JNContact details and opening times
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Reviews
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Review titled extremely unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 17 April 2025
I was sat waiting for my prescription today when these two ladies came in, this women (blonde hair) came from the back and started taking to the younger lady, then for no reason at all began shouting, the other lady with her asked the women from the back to lower her voice and speak in a calmer manner (she had to do this several times) the women from the back, would not keep calm she was shouting more, the second lady asked if her prescription was done and another shop assistant said it was no so this lady rang her doctors to ask why it had not been sent over she then said it came a few days ago the shouting women from the back then turned to this lady and said its on the screen so this lady said she will wait for it as it is needed. the shouting women then said she has mental health issues herself and is on such and such medication my concern is it sounded like she was letting all the shop know that this ladies medication was mental health as she was saying we all have mental health issues the lady who was waiting for the prescription said she will wait for it to be done I left the shop but I am extremely horrified at the way these two ladies were treated when they had done nothing I felt embarrassed for them and myself as I do not wish to see people treated this way this is not the first time I have witnessed this person having a go at people in the shop or other staff this was a very good pharmacy until this person started to work there
Visited April 2025
Newchem Pharmacy has not yet replied.
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Review titled Terribly run service
Rated 1 star out of 5
by Anonymous - Posted on 24 March 2025
Half an hour late opening, not for the first time. Very disappointed, made me late for work again.
Visited March 2025
Newchem Pharmacy has not yet replied.
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Review titled customer service
Rated 2 stars out of 5
by Anonymous - Posted on 24 June 2024
The Lady assistant in the back that does the medication she needs to watch her mouth she spoke to me with a right attitude and talking to me like I was something on the bottom of her shoe in front of other customers she needs some training in customer service before someone smacks her straight in the mouth because that's how she makes you feel and she will do it to the wrong person one day. The rest of the staff are lovely polite and helpful its just a shame she lets them down with her attitude.
Visited June 2024
Newchem Pharmacy has not yet replied.
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Review titled Terible customer service
Rated 1 star out of 5
by alan - Posted on 15 March 2024
Disgusting Attitude by one lady in the back who Barked She dose not have to do anything when told the Doctors wanted the chemist to order my repeat prescription, she needs to be trained in customer service, also she needs to understand shes giving the shop a bad name, Always been really nice pleasant helpful staff in this chemist .
Visited March 2024
Newchem Pharmacy has not yet replied.
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Review titled Fantastic Pharmacy
Rated 5 stars out of 5
by Pauline - Posted on 23 March 2024
Went in this week to pick up my prescription. One medication in particular is extremely difficult to obtain and without it I would be very poorly but the team went above and beyond to help. Got my medication. Fantastic pharmacy. Thank you team NewChem we really appreciate all your help.
Visited March 2024
Newchem Pharmacy has not yet replied.