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Newbrook Pharmacy - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Rude nasty pharmacist

    Rated 1 star out of 5

    by Rachel - Posted on 29 January 2024

    I went to the pharmacy with my 9 year old daughter to pick up her prescription as she is severely ill with tonsillitis. The pharmacist did not say hello, he simply said "Yes?" in a rude manner. I said my doctor has sent over my daughter's prescription. He said that it hadn't come over yet and I told him I would wait. He then said that I should come back later as he had other prescriptions to do first. I told him this is fine and I am happy to wait but he became quite irate and insisted we come back later on. I asked him to print the prescription off so I could take it elsewhere. I told him he needs to work on his customer service as he comes across as very rude. He said, "why because I won't drop everything for you?!". I never suggested this. I can't believe how rude and dismissive he was. Disgusting

    Visited January 2024

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    Newbrook Pharmacy has not yet replied.


  2. Review titled Staff fantastic- pharmacist who owns it atrocious

    Rated 1 star out of 5

    by Eric - Posted on 07 March 2023

    The pharmacist is the most obnoxious and ignorant i have ever dealt with. The other staff are fantastic and I am very surprised they put up with his behaviour. Moved to Sykes Chemist and the most helpful caring staff I have met. Delivery drivers go out of their way to deliver even out if normal hours. Absolutely fantastic service compared to newbrook pharmacy. Know more than 20 locals who have moved due to the service.

    Visited February 2023

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    Newbrook Pharmacy has not yet replied.