Morrisons Pharmacy - Ratings and reviews
Reviews
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Review titled Understaffed and unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 09 November 2023
Expect to queue for 30-45 mins and then be told you need to come back in 20 mins (then queue again for another 30 mins). One member of staff serving despite two tills, each customer takes at least 5 mins to serve. Will be going elsewhere in future, appalling service (especially when you are feeling unwell).
Visited November 2023
Morrisons Pharmacy has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
I found this pharmacy very helpful regarding advice & service. In recent times, people have to accept that pharmacy’s are very busy, longer waiting times compared to in the past and staff are under pressure. People tend to forget that the staff are dispensing drugs not fast food! I’ve heard some people complaining about 20 minutes or half an hour wait, get a grip!! You’re be the one moaning if the staff rush your medication & make a mistake. Theses a copious amount of prescriptions to be done remember!
Visited July 2023
Review titled Morrisons Pharmacy
Replied on 20 July 2023
Thank you for taking the time to provide this feedback, it has been shared with the Pharmacy Team.
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Review titled Bad experience again
Rated 1 star out of 5
by Anonymous - Posted on 13 April 2023
I went to get my prescription this morning waited in line a while was busy. Was told it was waiting for pharmacist to check would be about half an hour. I said I have run out of tablets could the pharmacist please quickly check as it wouldn’t take a few seconds and was told no there are people in front of you it will be half an hour. Sorry I think this so ridiculous it would have taken the pharmacist about 2 second to check and that would have been one less in queue. This happens many times when you try to get prescriptions from this pharmacy. Not good experience.
Visited April 2023
Review titled Morrisons Pharmacy
Replied on 19 April 2023
We are sorry to hear about your recent experience and would like to thank you for sharing this feedback with us. If you would like to discuss the incident in more detail, please contact our customer services team at https://your.morrisons.com/contact-us
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Review titled Condescending and unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 18 August 2022
Went to collect medication a little over a week ago for my husband my fault I didn’t check it. When my husband went to refill his medication boxes all that was in the bag was an empty sharps box! I then returned to collect a script for myself and my husbands medication. First question what medication is it so I know what size bag to look for!!!!! Then the all important what’s your address I never give number as queue of people no privacy so then says I can’t have it without the house number, go into little room and number and medication given. I have 2 bags small and large and having asked for my medication presume that’s it in the said little bag wrong!!!! Return to ask for mine now give address no number and it’s accepted!!!! Then, I am in nhs nurse uniform and proceed to get lecture on how to take antibiotics so I say you are telling the wrong person she says I have to do it. Has common sense really gone out of the window what is the matter with people. Can they not ask if I am okay to take I say yes as GP has already asked during consultation. Why do they need my whole address in a non private place it is a serious break of confidentiality in my opinion.
Visited August 2022
Review titled Morrisons Pharmacy
Replied on 22 March 2023
We are sorry to hear about your recent experience and would like to thank you for sharing this feedback with us. If you would like to discuss the incident in more detail, please contact our customer services team at https://your.morrisons.com/contact-us