MONKSEATON PHARMACY
MONKSEATON MEDICAL CENTRE, CAULDWELL AVENUE, WHITLEY BAY, TYNE & WEAR, NE25 9PHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about MONKSEATON PHARMACY.
Reviews
-
Review titled Ridiculous and lack knowledge
Rated 1 star out of 5
by Rebecca Cunningham - Posted on 18 January 2025
I attend today to get a prescription on pharmacy first, we had been advised by the dermatologist to get two different treatments which we needed to do today, this is a standard letter sent by the dermatologist to say this is the most up to date treatment for scabies, despite this the pharmacy declined to put the treatment on pharmacy first, this was at her discretion not a rule or something they had to do. It cost me £55 to treat two children as the pharmacist knowledge on current recommended treatment for scabies is lacking, despite me having the most up to date information on my phone. I suggest training on empathy and current guidelines, not just what the female pharmacist thinks is right.
Visited January 2025
MONKSEATON PHARMACY has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by KTodd - Posted on 09 December 2023
Staff extremely helpful and the pharmacist I couldn’t thank enough, he went above and beyond to give advice and recommendations. Thank you, I shall definitely be using this pharmacy again and will recommend it to family and friends.
Visited December 2023
MONKSEATON PHARMACY has not yet replied.
-
Review titled Abysmal service, very incompetent
Rated 1 star out of 5
by Darren - Posted on 06 November 2023
My partner rang about her already late prescription and was put on hold for 10 minutes then cut off. I went up to sort out and was told they were unable to call back. She then actually gave us the wrong prescription so still waiting for antibiotics. This level of incompetence gives me no faith in this pharmacy.
Visited November 2023
MONKSEATON PHARMACY has not yet replied.
-
Review titled Amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2023
Recently just got my prescription moved to this pharmacy as was told it was good and also free delivery. My prescription was ready in the morning and was delivered out the very same day amazing service. Highly recommended
Visited September 2023
MONKSEATON PHARMACY has not yet replied.