Mistvale Chemists
127 CANTERBURY ROAD, FOLKESTONE, KENT, CT19 5NRContact details and opening times
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Liz - Posted on 03 January 2025
All the staff are extremely helpful, professional and friendly. I needed an urgent prescription, this was done immediately after it had been sent through by 111. Thanks to all as always
Visited January 2025
Mistvale Chemists has not yet replied.
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Review titled Warm and friendly staff
Rated 4 stars out of 5
by Steve - Posted on 10 June 2024
Staff were polite, friendly and courteous. Yes the decor may be a bit basic and old fashioned but it’s a clean and well organised pharmacy to my experience.
Visited June 2024
Mistvale Chemists has not yet replied.
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 11 May 2023
I went to return unused medicines for my recently deceased mother and the chemist would not take them. I was sent to another pharmacy who kindly took all of the medication and then later to Boots who took more unused medication despite not the dispensing pharmacy
Visited May 2023
Review titled Mistvale Chemists
Replied on 13 May 2023
Dear Patient, Thank you for your feedback. I can confirm you were given inaccurate information. It is part of Community Pharmacies' Contract with the NHS to accept unwanted medicines from members of the public for safe disposal. The only exception is used sharps bins that only a small number of pharmacies may have the relevant license in place to accept them. We do not accept used sharps bins here, but there is another pharmacy locally that does. I have passed your feedback to other staff and also informed them that we accept unwanted medicines from members of the public, whether they usually use our pharmacy or not. My sincere apologies for any inconvenience caused. Elijah Tiimob (Pharmacist)
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Review titled Very Poor
Rated 1 star out of 5
by ALBI - Posted on 25 April 2023
Went here for a covid jab the first thing that struck me was the decor it was as if I had transported back to the 1950s (didn't look like it had been cleaned since then either) There was no real guidance as to the procedure it was all a bit of guesswork. We all sat or stood around like lost sheep. Eventually a few names were called but still no jabs done, in the end a staff member who had been standing in front of a computer asked was anyone for a 10am booking half a dozen of us moved forward, my turn now, booking reference asked for, invitation asked for, so I enquired was I on her list? No! so wasted half the morning going for a non existing covid jab to a 1950s chemist where no-one ever smiled, oh what bliss.
Visited April 2023
Mistvale Chemists has not yet replied.
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Review titled Useless.
Rated 1 star out of 5
by Anonymous - Posted on 24 April 2023
Went to have my Covid jab today, unfortunately they, for no apparent reason cancelled all the booked appointments, would not say why? Several other people were complaining, but to no avail, won't use them again.
Visited April 2023
Mistvale Chemists has not yet replied.