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Marnhull Pharmacy

CHURCH HILL, MARNHULL, STURMINSTER NEWTON, DORSET, DT10 1PU

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Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled getting prescriptions

    Rated 3 stars out of 5

    by Anonymous - Posted on 03 October 2024

    I have always enjoyed using this pharmacy but when I went to pick up a prescription for non routine medication today they did not have it and there was a notice saying you could not phone to ask if a prescription was ready any more. This is a rural pharmacy where people have to drive to get there so they need to think this one through. I was not impressed by the tone of the notice as it implied they were to busy to deal with their own customers.

    Visited October 2024

    Report as unsuitable

    Review titled Marnhull Pharmacy

    Replied on 19 November 2024

    The notice says it is NOT NECESSARY to telephone to see if a prescription is ready - it will be ready if it is due. Unnecessary telephone calls adversely affect the level of service we provide. The notice suggests messaging us via our Alphega app.

    Report as unsuitable


  2. Review titled Great Practice

    Rated 5 stars out of 5

    by MR IAN MCDERMOTT - Posted on 30 August 2024

    This pharmacy went out of its way in helping find medication which all the others Pharmacy's in the area could not find. My son had been waiting weeks for his medication, without which he would not have been able to continue with his education. Within 24hours of having his perscription emailed to them this Pharmacy had sourced and supplied the medication. Great work and our grateful thanks.

    Visited August 2024

    Report as unsuitable

    Marnhull Pharmacy has not yet replied.


  3. Review titled Lacking privacy/confidentiality:Needs Improvement

    Rated 3 stars out of 5

    by Anonymous - Posted on 01 August 2024

    Lacking privacy, I found Pharmacist did not use adjoining room for my assessment of a medical issue but carried out assessment at the pay counter in front of staff and other clients. Assessment needed for medication. My experience left me feeling there was no privacy or confidentiality.

    Visited August 2024

    Report as unsuitable

    Marnhull Pharmacy has not yet replied.